Youth Shelter

YOU's Youth Shelter is now operational and serving our community's youth ages 16-24 who are experiencing homelessness. 


The Youth Shelter was built with the unique needs of youth experiencing homelessness in mind. The facility features 30 individual bedrooms, is pet-friendly, and is located within a neighbourhood to allow for ease of access to essential services.  

The Youth Shelter responds to the immediate and urgent need for a safe place to sleep, eat, and shower. Shelter is not a home, but rather, a secure landing point and direct pathway into finding permanent housing. 

For more information, contact (519) 686-1038. For emergencies after business hours, please contact our Diversion Team directly at (519) 432-1112 ext. 710. 

Courtney's Story 

With no fixed address at age 18, Courtney had the odds stacked against her. For seven years, she faced the challenges of homelessness and admits the stigma perpetuated the cycle of homelessness.

“No matter how much I craved change, society still only saw me as a street kid,” says Courtney, who was regularly defined by her circumstance as opposed to her drive to achieve.

Landlords were reluctant to rent to her and yet, without such fundamental stability as having a place to sleep and food to eat, she could not focus on making positive change. Struggling for many years to meet her own basic needs, she lacked relevant work experience that would earn her an opportunity to prove her determination and ability. “Even when I found a stable living environment, securing employment was another challenge,” shares Courtney. She needed and wanted to break the cycle of homelessness.

At a critical time in her life, YOU empowered her to regain control by providing her with the tools and resources she needed, immediately. “They were the first people who I felt never gave up on me,” says Courtney. “They gave me opportunities that no one else in the community would.” 

Courtney, now 28, is a professional in the corporate world and credits her success to YOU, for responding to a fundamental need and for giving her opportunities to excel. “It was my choice to change, but working against social stigma, YOU’s support was instrumental. Without YOU’s assistance, I would still be living in homeless shelters, couch-surfing, and numbing with chemical substances.” “Without YOU I would have never known what being proud of myself felt like.”


Please note, the below webform is only monitored during business hours      8:30 am - 5:00 pm. For emergencies, please call the Diversion Team directly at (519) 432-1112 ext.710. 


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