Communications & Engagement Admin Assistant

Posted: March 19, 2024
Full Time

London Small Business Centre

Position – Comms & Engagement Admin. Assistant
The London Small Business Centre in London, ON is seeking an experienced, business-centric individual to join our company’s operational team as a Communications & Engagement Admin. Assistant.

Job Responsibilities and Duties include:
• Developing compelling copy and proofread content for various platforms, including social media, website, newsletters, and email promotions.
• Assisting in delivery of the Centre’s newcomer initiatives.
• Monitoring external media coverage and activities of key community partners, that can complement the efforts of the Centre.
• Monitoring client achievements and craft impactful stories that communicate the Centre's impact.
• Representing the Centre at external and internal events, actively engaging with the entrepreneurial ecosystem to promote the organization.
• Liaising with seminar presenters and staff including scheduling, monitoring and making topic recommendations for the various seminars offered at the Centre.
• Assisting in event planning including co-hosting webinars, seminars, and other events planned by the Centre.
• Identifying and reporting trends in visitors and seminar attendance.
• Compiling and analyzing Customer Relationship Management (CRM) data for insightful reports that contribute to strategic decision-making.
• Providing administrative support to Business Advisors to include pre-screen meeting requests and managing workflows to ensure seamless intake of new clients.
• Responding promptly to client inquiries through phone, email, and in-person interactions, while maintaining a high level of professionalism and customer service.

Job Skills Required:
• Minimum 2-year college program for administrative assistants. Preferred Bachelor's degree in Communications, Public Relations, Marketing, or related field.
• Minimum 3 years’ experience in content creation, event coordination, and administrative support.
• Minimum 2 years’ experience in Zoho CRM, Trainer Central, Zoho Creator.
• Minimum 1 year experience with NPO funding contracts and Federal and Provincial reporting requirements.
• Strong interpersonal, communication, and organizational skills.
• Ability to work independently and collaboratively in a dynamic environment.
Position is full time, consisting of 37.5 hours per week, at an annual salary of $47,000.00.
Job Locations:
379 Dundas St., London, ON N6B 1V5
Language of Work: English
Successful candidate may apply with resume via email to Jessica Simas at
Only qualified candidates will be considered.

jsimas [at]