We don’t have a mold for you to fit. We have a mission for you to join!
Most jobs want you to button up and blend in. At Youth Opportunities Unlimited (YOU), we want the opposite. We want the unique perspectives, the diverse talents, and the personal story that makes you who you are. Why? Because the youth we serve are not one size fits all and the people who support them shouldn’t be either!
At YOU, we believe meaningful impact is built collectively, and that every role contributes to something bigger than itself. We value your ability to bring fresh ideas to the table and innovate new ways to steward and strengthen the financial systems that power our mission, working within a team that walks alongside youth every step of the way!
Build a community where youth are embraced, empowered, and thrive. Be bold. Be authentic. Be YOU
Reporting to the Youth Wellness Hub Team Leader, the Intake Worker will be responsible for the successful day-to-day operations of the Youth Wellness Hub including supporting drop-in programming, youth accessing services, and walk-in brief support. Qualified candidates possess exceptional communication and de-escalation skills, work well in a fast-paced and dynamic environment, and hold values that support our corporate vision of being “A community where youth are embraced and will thrive”.
Specific responsibilities include but are not limited to the following:
- Provide friendly and supportive first point of contact for youth accessing pro-social programming, workshops, and clinical services at the Youth Wellness Hub
- Provide ongoing assessment and completing serious occurrence reporting in a timely manner
- Work in collaboration with community partners to address the needs of youth and provide opportunities for improved system navigation and collaboration
- Incorporate Trauma-Informed Care, Harm Reduction, and the Housing First Philosophy in your work
- Support YWHO programming through the cofacilitation of workshops and drop-in groups
- Support with preparation of program materials and participate in programs as needed.
- Responsible for YWHO team administrative tasks including booking appointments, room bookings, and supporting youth in completing clinical forms
- Maintain the general cleanliness and organization of the Youth Wellness Hub space including receiving, sorting, and organizing donations from the community
- Provide YOU representation to relevant community networks, coalitions and events as required.
Qualifications:
- Completion of post-secondary education at a college or university level in a human relations or social services field or combined equivalent education and a minimum of 2 years related case management experience
- Experience working with individuals experiencing homelessness, mental health, trauma, and addictions
- Strong interpersonal abilities and proven youth engagement strategies
- Excellent communication – written and oral competencies
- Ability to work various shifts and flexible hours; including days, evenings and weekends
- Current Police Vulnerable Sector Check
- First Aid /CPR certification required, Suicide Intervention (ASIST), Crisis Intervention, and Prevention Training (PMAB or CPI) is an asset
- Experience working with at-risk youth and extensive knowledge of local community-based programs
- Proficiency in Microsoft Office 365 including SharePoint, Word, Outlook, Excel, and PowerPoint
- Proficiency in French language an asset
Hours of Work
- Average of 35 hours per week, flexible scheduling depending on programming needs
- Day, evening and weekend availability
Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- RRSP match
- Vision care
Our Commitment to Equity and Inclusion:
YOU is actively building a diverse board and workforce reflective of Canadian society. As a result, we promote employment equity and encourage candidates from Indigenous, Black, and other racialized communities, 2SLGBTQI+ people, individuals with disabilities, women, and other people from communities facing systemic inequities. We recognize that structural barriers shape experiences and job qualifications. We encourage you to apply even if you feel the position would be a stretch.
Youth Opportunities Unlimited is committed to developing inclusive and barrier free selection and appointment processes as well as work environments, in support of the Accessibility for Ontarians with Disabilities Act 2005 and the Integrated Accessibility Standards Regulation 191 11. Should an applicant require accommodation at any point during the recruitment process or as an employee during subsequent employment, they are invited to communicate and discuss their requirements with the YOU contact noted below.
We thank all applicants however, only those selected for an interview will be contacted.
CA$21.17 - CA$23.34 per hour
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